Affordable community housing

Information for applicants and tenants

Global Sisters is advancing their desire to provide safe, sustainable and affordable rental housing for eligible women experiencing housing insecurity, alongside support to build greater financial and economic independence.

We aim to provide housing services that are fair, transparent, respectful and easy to understand that meet the needs of women and solo mum families, and other marginalised groups such as women with disabilities, migrants and first nations cohorts.

To discuss our Affordable Community Housing project idea, please contact our housing team:

Email: home@globalsisters.org
Phone: 0448 072 398

Applying for a Global Sisters home

Eligibility is based on household income, housing need, household circumstances and the requirements of the particular affordable housing program.

Being eligible does not guarantee an immediate offer. Available homes are allocated fairly and matched to suitable households.

Rent and eligibility reviews

Global Sisters sets affordable rent in line with NSW affordable housing requirements and our Rent and Charges Policy.

Eligibility and rent are reviewed periodically. An increase in income does not automatically mean you have to leave affordable housing. If your eligibility changes, we will explain the decision, give you an opportunity to request a review and, where appropriate, support a reasonable transition.

Living in a Global Sisters home

We want tenancies to be safe, stable and successful.

We provide information about tenant rights and responsibilities, repairs, household changes, inspections, pets, alterations and ending a tenancy.

We have not commenced tenancies as yet but we are developing a supportive framework in preparation for the future.

Your voice matters

Tenants will have opportunities to provide feedback through surveys, maintenance feedback, consultation and other engagement activities.

We use feedback, complaints and appeals to improve our services.

↗ Resident Feedback and Engagement Policy

Complaints and appeals

You can raise concerns or ask us to review a decision without being disadvantaged for doing so.

A complaint is about the quality of our service or the way Global Sisters has acted. An appeal is a request for Global Sisters to reconsider a decision about your application or tenancy.

We aim to acknowledge complaints and appeals within 5 days and provide an outcome within 21 days, or tell you if more time is needed. Appeals are reviewed by a person who was not involved in making the original decision.

For free independent tenancy advice, contact your local Tenants Advice and Advocacy Service at tenants.org.au or call 1800 251 101.

Important tenant documents

Need help?

If you need help understanding a policy, applying for housing, managing a tenancy matter or making a complaint or appeal, contact:

Global Sisters Housing

Email: home@globalsisters.org
Phone: 0448 072 398
Post: PO Box 4077, North Curl Curl NSW 2099

Global Sisters reviews its housing policies regularly and updates them when legislation, government policy or program requirements change.